Man Friday GRP Limited

Man Friday GRP Solutions - Privacy & Cookies

Privacy Policy

Short Form Privacy Policy Notice

Man Friday (S.W.) Ltd. of 5 Marsh End, Lords Meadow, Crediton, Devon, EX17 1DN is the data controller for the purpose of the Data Protection Act 1998.

By proceeding to use our service you agree that we may process the personal data (including sensitive personal data) that we collect from you in accordance with our Privacy Policy. In particular, we may use information we hold about you for the purposes of personalising your visit to our sites, providing you with information about products and services (where you have consented to be contacted for such purposes) and notifying you of changes to our services and site.

We are committed to providing you with information, products and services which you require and as a valued customer we would like to keep you informed about new product launches and new services we think you will find interesting. We may also share your data with other companies or third parties to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone.

1. Your Privacy

Man Friday (S.W.) Ltd. ("Man Friday/We") is committed to protecting your privacy. This privacy statement does not affect your rights under Data Protection legislation.
This privacy policy tells you
• What personally identifiable information of yours is collected;
• With whom information may be shared;
• Our security procedures to protect against loss, misuse, or alteration of information under our control;
• Your rights in connection with your personal data, and
• How you can correct any errors in the information we hold on you.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the "Act") the data controller is Man Friday (S.W.) Ltd. Of 5 Marsh End, Lords Meadow, Crediton, Devon, EX17 1DN

2. The Information We Collect

How we use the information we collect about you:
• We may ask you for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• Details of transactions you carry out through our site and fulfilment of your orders.
• Details of your visits to our site including, but not limited to, traffic data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

3. How We Use The Information

We use the information held about you in the following ways:
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.

Man Friday is committed to providing you with information, products and services which you require and as a valued customer we would like to keep you informed about new product launches and new services we think you will find interesting. We may also share your data with other companies or third parties to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

We will only contact you by electronic means, and where we permit selected third parties to use your data, they will only contact you by electronic means, if you have consented to this unless we are contacting you with information about goods and/or services similar to those which were the subject of a previous sale to you by us.

4. Your Rights

You may request copies of the data we hold about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. Please send such requests to If you have any questions, requests and/or comments about privacy and/or this policy send an email to
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right at any time by contacting us at

From time to time this site may include links to other websites. We may not be operating the linked sites and we not endorse the contents, views or products of the linked sites. We do not accept any responsibility for use of the linked sites. You are advised to use linked sites with caution and with due regard to any terms of use on those sites. If you transfer to other sites by using a link from our site to theirs we may receive aggregate or otherwise anonymous statistical information about your trip to these sites. We treat this information with the same care as we treat other information that you entrust to us but Man Friday is not responsible for the privacy policies or content of such website and we do not accept any responsibility or liability for these policies or content. Please check the privacy policy of each website you visit before you submit any personal data to these websites.

5. Who Holds The Data We Collect?

We may send your information (occasionally including to countries outside the European Economic Area ("EEA")).  It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. Other countries may not offer the same level of protection of your information. Generally, however, we will not store or send to anyone outside the EEA unless we have taken steps to ensure that the data is stored where it will be protected in the same or equally secure way to that provided in England and Wales by the Data Protection legislation. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

6. We Protect Your Information

Man Friday is committed to the security of customer information and personal data. We take precautions to protect all of our customer data. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, any transmission is at your own risk.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.  We ask you not to share a password with anyone.

Except in the case of death or personal injury resulting from our negligence, we do not accept responsibility for any liability resulting from any security breaches which may occur.

7. We May Disclose Your Information To Outside Parties

At present Man Friday does not sell, trade or rent your personal information to anyone outside, we may choose to do so in the future with trustworthy third parties. If you would rather we did not share your information please tell us not to by contacting If you use more than one email address to visit us, send this message from each email account you use.

Also, Man Friday may provide aggregate statistics about our customers, sales, browser type, operating system, internet domain, demographic and profile data, traffic patterns and related site information to reputable third parties, but these statistics will not include personally identifying information.

As customer satisfaction is important to us, we may ask a third party research company to contact you for the sole purpose of gathering general information and specific information relating to Man Friday and its products and services.

We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Man Friday or substantially all of its assets are acquired by a third party. In which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Man Friday, our cutomers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

8. You May Update Or Change The Information We Have Collected

We endeavour to ensure that any data we store is accurate. It is important for you to let us know if you thin that the data we have about you is inaccurate or incomplete. You may remove, change or modify information from our database by:
• Email:
• Post: Man Friday (S.W.) Ltd., 5 Marsh End, Lords Meadow, Crediton, Devon, EX17 1DN
• Fax: 01363 775946

For other questions related to updating or changing your account information, please use the details as shown above. Requests will be processed within 20 working days of the request being received.

9. Children

Man Friday is especially interested in protecting the safety and privacy of young people using our services. We do not intend to collect information about children and recommend that children under the age of 18 seek their parents' consent before giving out personal information or using our services. Orders should not be placed through our site unless the person placing the order is over the age of 18.

We recommend that parents participate on their child's behalf in on-line browsing and purchasing experiences and supervise exploration of the internet. Parents should be aware that our site may contain information or promote products which are not suitable for children under the age of 18.

10. Your Obligations

You shall comply with the Act (including and subordinate legislation made under it) and any related legislation in relation to any personal information provided to us or held by or on behalf of you as a result of or in connection with or necessary for the use of our site.

11. Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.


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